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All in stock items will ship within 3 business days. Out of stock items in your cart could take an extra week to ship. You will be notified by e-mail when your order ships. 

We are working to include accurate measurements in each product listing to limit the need for returns. If the measurements are not listed, please contact us prior to buying for an accurate fit. Even with measurements, we understand that everyone is not shaped the same. If the clothing item you purchased does not fit, we will allow it to be returned for a store credit ONLY.

To return a clothing item, please contact or through our FaceBook account within 1 day of receipt of merchandise. We must receive the returned items within 7 days of response.  Upon receipt of your returned merchandise, you will be issued a merchandise credit to your FrouFrou account to use towards your next purchse.

 Please note that we do not accept late returns. Only styles which have been authorized for return will be accepted. 

Return freight is the responsibility of the customer. 

If boxes are sent back to us for any of the following reasons: No Funds, Held for pick up, 3 attempts, will call; they can only be re-shipped to the customer with Credit Card payment. We will also charge the initial freight charge, as well as the re-shipping fees. 

All sales are FINAL on discounted merchandise. Please contact us before ordering if you are unsure about measurements.